Frequently Asked Questions
How long before I get my images back how much to expedite?
One week delivery: Free
Three days: $50 rush fee
Next day: $75 rush fee (availability check)
Same day: $100 rush fee (availability check)
Which edit style will I get?
I usually edit each image based on what I think looks best for the location, outfits, and overall feel. However, if you prefer to choose a specific editing style, you can absolutely do that.
Any additional styles past the one you choose will be copies of the image in the second style can be purchased for $100 for each additional second edit set.
How will I receive the images?
Your photos will be available for one week in a secure online gallery. You can download and order professional prints to be shipped to your home. The lab offers various products, including cards, invitations, canvas prints, traditional prints, metal prints, and more.
How do I book you and get scheduled ?
Click on "Schedule a Shoot" in the drop-down menu at the top right. A 50% deposit is required when booking. The remaining balance is due one day before your session. You can also choose to pay the full amount upfront.
Cancellations / Rescheduling / Tardiness
Cancellations : If you no call no show, you are forfeiting your booking fee and I will not schedule with you again. Please be mindful that when I block off a time spot for you, I am holding that spot for only you. Therefore, I am not able to schedule someone else. I will not tolerate no call no show clients.
Rescheduling : I understand that life happens. People get sick, and things go wrong. If you need to reschedule for any reason, please try to give me 48 hrs notice. If you happen to fall ill the day of your session, please reschedule. I work with all age groups and cannot risk passing on anything to my beloved clients. Your photos will look better if you are feeling well rested and at your best! I rarely allow weather rescheduling. If it is down pouring and sideways rain that hinders our photo session, we can without a doubt reschedule. If your reschedule is approved, your booking fee will carry over onto your new date. If rescheduling more than 60 days out, a new booking fee will be required. (the new booking fee will be waived if we have previously discussed a date, and for special circumstances such as travel, military, health reasons.)
Tardiness : Please plan enough time to get to your session. Whether that be getting the kids ready or navigating through rush hour traffic. If you are running late, please call me. I respect every single client's time and put an incredible amount of effort into scheduling and planning a session, so please respect mine. If you have a 60 minute session scheduled and you are 20 minutes late, you will then have a 40 minute session. If you are more than 30 minutes late without calling, you will forfeit your booking fee and I will have the right to cancel the session. I of course understand unforeseen circumstances such as illness or accidents. If I am late, I will communicate that with you and your session time will not be affected.
Travel Fees
When booking an out-of-town location that is more than 30 miles away from my home base, a fee of $30/hour + $0.75 per mile traveled, will automatically be applied to your invoice. I encourage you to reach out to me personally for any inquiries regarding fees for out-of-state bookings, as I am happy to provide further information and assistance tailored to your needs.
Any other questions? Email me!